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Popular topics: Ad Astra Solutions,  Schedule Refinement,  How to Submit Support Tickets,  Training Videos

  1. Ad Astra Support Center
  2. Knowledge Base
  3. Support Center Basics

Support Center Basics

Learn how to get the most from the Support Center

  • Welcome to the Support Center
  • How to Submit and Manage Support Tickets
  • I am getting an "Invalid Authenticity Token" or "aais.zendesk.com refused to connect" error and can not log into the Support Center
  • Website and Email Outages
  • Ticket Submission Best Practices
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Resources
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Community
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Support and Tools
  • API
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Your Account
  • Perks of Creating an Account
  • Support Center Code of Conduct
  • How to Submit & Manage Support Tickets
  • Ticket Submission Best Practices