Ad Astra Support
Activity overview
Latest activity by Ad Astra Support-
Ad Astra Support created an article, I am getting an "Invalid Authenticity Token" or "aais.zendesk.com refused to connect" error and can not log into the Support Center
Question When I try to log into the Support Center, I am receiving an error that says "Invalid Authenticity Token" or "aais.zendesk.com refused to connect." What can I do? Answer This error m...
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Ad Astra Support created an article, Website and Email Outages
3-5-2021 9:27am RESOLVED: Our team has implemented a fix and resolved the website and email outages. We apologize for any inconvenience this may have caused. 3-4-2021 1:16pm Monitoring: Website...
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Ad Astra Support created an article, Ad Astra Apps Technical Specifications
Interfaces Registration Monitoring (Monitor) Courses (Historical Trend Analysis) Courses (Predictive Analysis) Banner X X X Colleague SQL X X X Jenzabar EX X X X Jenzabar One X X X...
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Ad Astra Support created an article, How do I clear cache on Mozilla Firefox?
Question How do I clear cache on Mozilla Firefox? Answer If you are signed into Firefox and have Sync on, you will need to sign out or turn off sync. To Sign Out of Firefox, at the top righ...
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Ad Astra Support created an article, How do I clear cache on Google Chrome?
Question How do I clear cache on Google Chrome? Answer If you are signed into your Google Account and have Sync on, you will need to sign out or turn off sync. To Sign Out of Google, at the ...
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Ad Astra Support created an article, Microsoft Outlook Add In
Ad Astra is excited to announce the Astra Schedule add-in for Microsoft Outlook which allows Outlook users to schedule a single-occurring event and room into Astra Schedule using an Outlook meeting...
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Ad Astra Support created an article, How to Submit and Manage Support Tickets
If you’re experiencing an issue and need to submit a ticket, the Support Center offers a direct line to the Ad Astra Support team. In this article, you will learn more about the ticket submission ...
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Ad Astra Support created an article, Welcome to the Support Center
What is the Support Center? The Ad Astra Support Center is a central place where you have access to help documentation, training resources, and support ticket...
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Ad Astra Support created an article, Room Assignment Export to Ethos
Astra Schedule now provides a one-way integration that will send room assignments made in Astra Schedule back to Ethos. In order to accomplish this, Astra Schedule will first import the “Astra SisK...
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Ad Astra Support created an article, Astra Training Videos
Ad Astra Apps Registration Monitoring (Monitor) Overview Align Overview How to Use Registration Monitoring (Monitor) Align Training Registration Monitoring (Monitor) Training ...