Advice and Troubleshooting

Events

• Troubleshooting Incomplete Events
• What Are Notifications and Who Receives Them?
• What is the difference between an Approver Group and Notification Group?
• What is the difference between an Approver Group and Event Scheduler Group?
• What are the potential causes of a double-booked room?

See all 10 articles

Academics

• Online Rooms: Syncing With Your SIS Successfully
• Using Astra Schedule to Transition to More Online Delivery
• What is the difference between the section enrollment and meeting enrollment?
• Import Completed with Warnings Explanation

Clearing Cache

• Astra Schedule Display Issues
• How do I clear cache on Google Chrome?
• How do I clear cache on Mozilla Firefox?

Ad Astra Apps

• Trouble Signing In To Ad Astra Apps?

Managing People

• How do I add a user if I can't get past the Duplicate Person message?

Resources

• How do I setup a department as a user?
• What is the size limit for files when uploading image files to a room?

Rooms

• How do I use Setup and Teardown Windows?
• Dropping Room Assignments using the Room Optimizer
• Can I remove a building from Astra Schedule?
• How do I block a room from being scheduled?
• What is a Room ID, and where can I find it?

Email and Notifications

• Are the event notification e-mail templates configurable?
• Why is the HTML formatting wrong in my email messages?

API

• Are there more endpoints available then what is in the API overview?
• Is application user security respected in the API?
• Can I use API calls to find activities on the calendar?
• How can I find the title and room location of a section meeting instance with my API call?