Laurel Beekman
Activity overview
Latest activity by Laurel Beekman-
Laurel Beekman created an article, How do I inactivate an event request form?
Question We no longer wish to use an event request form. Should I delete the form? Is there a way to inactivate the form? I am working on modifying an event request form and don't want requesters...
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Laurel Beekman commented, Hi Stephny - as long as you don't publish the results of the optimization, it will not flag the sections in the database.
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Laurel Beekman created an article, Does Astra Schedule work on Mac/Apple computers?
Yes! Astra Schedule has the same functionality on Macs as it does for Windows. We still recommended using Google Chrome for your web browser. For troubleshooting common display issues, please refe...
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Laurel Beekman created an article, Embedded Calendars on Apple Products Not Showing Events
If you are using an embedded calendar on an Apple device and the calendar is not showing any events, this issue is probably due to default privacy settings on Apple products. The setting causing th...
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Laurel Beekman created an article, Do Not Overwrite Astra Room Assignments Import System Setting
In order to keep the room assignments that you made being overwritten, we have a system setting called DoNotOverwriteAstraRoomAssignments that will keep room assignments (or blank room assignments)...
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Laurel Beekman created an article, Import Errors due to Room Configuration SISkeys
Have you received the following error which is stopping your import job from completing? 'An item with the key 'RoomConfiguration - EXAMPLE_EXAMPLE_EXAMPLE_EXAMPLE' for strategy bySisKey already ex...
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Laurel Beekman created an article, How do I clear cache on Microsoft Edge?
Question How do I clear cache on Microsoft Edge? Answer Open Microsoft Edge and select the Menu (3 dots on the top right corner of the browser), then select "Settings." Select "Privacy, se...
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Laurel Beekman commented, Hi Jonathan, Yes, it is possible to customize the email notification. Please submit a support ticket including the name of the specific notification and any changes needed. We'll be happy to assist...
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Laurel Beekman commented, Hi Brenda, 'Send Event Summary' is a manual step that you can take to send the summary to others. The Notify status on the event summary page will be true if the Notify box under the customer cont...