Melody Quinn
I am Ad Astra's Zendesk Operations Manager and have been at Astra since 2015. I LOVE dogs, Kansas City Chiefs and collecting Mickey Mouse!! If you ever want to talk about the Support Center, dogs, NFL or Mickey Mouse, I am your person!
Activity overview
Latest activity by Melody Quinn-
Melody Quinn created an article, Exclusions in Ad Astra Apps
Exclusions remove a set of courses, sections, or section meetings from the platform. These settings allow you to create, configure, and remove exclusions. To view and/or edit exclusions, go to the...
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Melody Quinn created an article, Low Enrollment Sections Report
Overview You can access the Low Enrollment Sections report from the Schedule Refinement/Section Lists folder in the Report App. You can identify sections that have low enrollment and/or a low enrol...
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Melody Quinn created an article, Astra Schedule Upgrade Process
Ad Astra releases new versions of Astra Schedule several times a year. Clients can request an upgrade of their instance by submitting a support ticket. The upgrade process has minimal risk and can ...
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Melody Quinn created an article, Momentum Year Metrics Report
Overview You can access the Momentum Year Metrics report from the Degree Velocity folder in the Report App. The report will show the same Momentum Year metrics available in the Momentum Year App fo...
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Melody Quinn created an article, Faculty Settings in Ad Astra Apps
To access settings used for the Faculty App, go to the “Settings” link in the left navigation panel. You must be an Admin user for your institution to change user settings. Select the “Faculty” fr...
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Melody Quinn created an article, Eventually Is Now: Reimagining the Event Management Experience
In this session, you’ll learn how you can benefit from Ad Astra’s new event management features, powered by Hively. Speaker(s) Ryan Townsend- Founder and CEO, Hively
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Melody Quinn created an article, Financial Health and Student Success: Two Sides of the Same Coin
Having insight into the fiscal and enrollment health of academic programs informs strategic investments and refinements that can prevent broad cuts. In this session, we will discuss the synergy bet...
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Melody Quinn created an article, Managing the Academic Enterprise and the Change Management that Comes with it
Listen in on a fireside chat between two former colleagues and academic administrators, Terry Brown and Lisa Hunter, who led multiple student success and financial health initiatives together. They...
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Melody Quinn created an article, Completion Promises Delivered
The College Promise movement requires financial aid, but also access to pathways that work for today's students. Join a discussion about the importance of pathways-aligned course scheduling to deli...
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Melody Quinn created an article, Product and Services Update
Get ready to learn about the latest and greatest Ad Astra solutions that help you better manage your academic enterprise. We've been hard at work creating powerful scheduling solutions that make it...