Ad Astra Support
Articles
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How to Submit and Manage Support Tickets
If you’re experiencing an issue and need to submit a ticket, the Support Center offers a direct line to the Ad Astra Support team. In this article, you will learn more about the ticket submission ...
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Welcome to the Support Center
What is the Support Center? The Ad Astra Support Center is a central place where you have access to help documentation, training resources, and support ticket...
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Jenzabar CX Database Access
Database User Access The Astra database user must have access to the tables listed below. Additionally, synonyms must be created for each table as the Astra user to facilitate direct queries again...
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Text File Interface Section Import
To configure the text file import spoke and map files and prepare for import: Start with the Text Section Import Client Template.xlsx.This file is for planning purposes only. The final import fi...
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CampusVue/Nexus Database Access
Database User Access The Astra database user must have access to the tables listed below. Additionally, synonyms must be created for each table as the Astra user to facilitate direct queries again...
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I am getting an "Invalid Authenticity Token" or "aais.zendesk.com refused to connect" error and can not log into the Support Center
Question When I try to log into the Support Center, I am receiving an error that says "Invalid Authenticity Token" or "aais.zendesk.com refused to connect." What can I do? Answer This error m...
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Text File Interface Import Settings
Section Meeting End Dates This setting dictates how the section end dates are populated. Sometimes the term end date is preferred as a default date instead of the section dates. Setting options: ...
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Astra Schedule Tables (Unidata)
Table Name Fields/Virtual Attributes COURSE_SECTIONS from COURSE.SECTIONS(Select permission) ID SEC.CAPACITY ASTRA.SEC.ACTUAL.ENROLLMENT AS DCOUNT(SEC_ACTIVE_STUDENTS,@VM) SEC.COURSE.NO SEC.L...
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Spoke Language Overview
The ATE20.xsd will help a lot when using an XML Schema savvy editor (like Visual Studio, Eclipse, NetBeans, etc.). The general idea is that you would define an EndPoint for the output file and use ...
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ATE20.xsd
<?xml version="1.0" encoding="utf-8"?><xs:schema id="ATE20" elementFormDefault="qualified" targetNamespace="http://aais.com/schema/7.4.0/ATE/ATE" xmlns:aais="http://aais.com/schema/7.4.0/ATE/AstraT...