Scheduling Grid missing items scheduled before new Effective Dated room change
Hellow Ad Astra Live Community!
We noticed that some items are not appearing in our scheduling grid, and leared from the support person who worked on our ticket that it was related to a room change we made after those items had been scheduled.
We had created a new effective date (8/1/22) to update the room capacity, and am finding out that we have to re-assign the room to anything scheduled in the room that occurs after 8/1/22 if it had been scheduled before that room change was made.
For instance we created Event-X in July that will take place in October. We changed the room capacity in August, and had to reassign the room to Event-X again to see it in the Scheduling Grid.
Has anyone else experienced this, and are you having to reassign rooms to all of your events/sections when this occurs?