Create an Account to Post Product Feedback

If you'd like to post product feedback in the Community, you must first create a Support Center account.  This access will also give you the ability to comment on, vote for, and follow content.  (If you have already created an account, simply select “sign in” in the top right-hand corner.  You will be asked to enter your email and password to sign in.)

To create an account, follow these steps to setup your access.

  • In the top right-hand corner, select “sign-in”.
  • Select “sign up” next to “New to Ad Astra” to create your account. 

  • Enter your full name and email. Then, select “I’m not a robot” and “sign up”.

  • You will receive the following message to log into your email to verify your account.

  • Once verified, you can return to the Support Center and log in.



If you want to update your password, simply select the down arrow by your name in the top right-hand corner and choose “Change Password”.

If you forget your password, select “sign in” in the upper right-hand corner, and then “Forgot my password”.  After completing a couple simple steps, you will receive an email to reset your password.




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