Getting Help With Ad Astra Products In The Support Center

Discover the new Ad Astra Support Center! We’ve been hard at work building users a place they can quickly and easily find help for all of Ad Astra’s products. Join us and learn about the different ways you can find answers to product questions, access your Support Center account, and create and manage support tickets.

 

Speakers

Melody Quinn, Zendesk Operations Manager at Ad Astra

Ashley Shaw, Senior Software Support Specialist at Ad Astra


Was this article helpful?
0 out of 0 found this helpful

Comments

2 comments
  • When I get time I would love to join and read , view the tech articles. But right now, I need to get my password for usage of the Ad Astra Scheduling System, the same way I have been using the Ad Astra Scheduling System for over five years for the Wilbur Wright College, One of the city Colleges of Chicago! This is before the Covid-19,  now I need to get in and turn-on the Ad Astra Scheduling system for the remainder of the 2021 year for our College Advisory Department. I could be reached at: phone: 773 481 8755, email: fwitkowski@ccc.edu. Thank You!

     

    1
  • Hello Francis Witkowski

    I have created a support ticket on your behalf for your issue. For time-sensitive issues, it may be more efficient to create a ticket using the "Support" widget in the lower right corner of this or any page in the Support Center. That will route any requests you have directly to Ad Astra's software support team. 

    Have a great day!

    Melody

    0

Please sign in to leave a comment.