How to Share Your Crystal Reports With Other Astra Users

There are a few ways you can share your Ad Astra knowledge with other users in the Support Center.  One of those ways is by sharing reports you love and can’t live without.  The process below outlines how you can share those reports and how they will be made available in the Support Center for other users to access. 

How do I share my report?

In order to share your report, you will need to submit a support ticket.  Follow the instructions below to ensure you’ve provided the information we need to review the report and share it with the Ad Astra community.

  1. In the Support Center, select the Support button in the bottom right-hand corner.
  2. Complete the required fields, with a special focus on the description, where you will describe the report and its purpose. 
  3. Be sure to let us know if we can share your name when we post the article or if you want to stay anonymous. 
  4. Attach the .rpt file
  5. Submit

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What happens after I submit the request to share my report?

After Ad Astra receives your request, the report description and purpose will be reviewed. If it is determined the report can be useful for the Ad Astra community, any institution-specific data or branding will be removed and the report will be posted in the Reports Shared by Astra Users section. We will provide you with a link to the article when the ticket is resolved!

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Comments

2 comments
  • Hello, it seems the link for "Reports Shared by Astra Users" just leads back to this article ... not sure, will there be another article where like rebranded reports will be posted ... understand reports should be vetted ... Best regards, Jason 

    https://help.adastra.live/hc/en-us/sections/360008650752-Reports-Shared-by-Astra-Users

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  • Hi Jason!
    The link in this article leads to the section titles "Reports Shared by Astra Users" that holds both this article AND reports users will eventually share. As soon as users begin to share their reports, they will be published in that section and it won't seem like it is leading back to just this article.

    We appreciate the feedback, please continue to give it!
    Have a great day!
    Melody

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