Question

I need to add a department as a user with a role. They have their own email and are in the active directory. How can I add the department as a user?

Answer

Even though the email is in the Active Directory, as a department does not have a First and Last Name, they are not automatically added as authenticated users in Astra Schedule.

To add a new user you’ll have to follow the path:

1. Go to the Settings tab in the main menu.
2. Select "Users"
3. Click "Add a User"
4. Create the user (an example is making the Technical Support Department):
   • Username – TechSupport
   • First Name – Astra
   • Last Name – Technical Support
   • Email – techsupport@aais.com
   • Enter and confirm the password
5. Leave Institution-level Authentication unchecked
6. Assign the desired/required Security Role for this user
7. Save and Close