Frequently Asked Questions | Single Sign On | LDAP |
---|---|---|
Can people without college credentials access the activity calendar or scheduling grid in Astra Schedule? | No | Yes |
Can people without college credentials request events through Astra Schedule? | No | Yes |
Is a user record created for someone who signs into Astra Schedule for the first time? | No | Yes |
Which role is given to someone signing in? |
SAML 2.0 institutions are able to specify a default role with the help of Software Support. CAS institutions will utilize the ‘Guest’ role or a role that has been manually assigned to the user |
Default role in LDAP Configuration or a role mapped to security group in the Active Directory or a role that has been manually assigned to the user |
Can a user be automatically given a role such as Student, Faculty, or Staff? | No, it will require manual intervention | Yes, if the group mapping feature is used |
How do I handle external users that I would like to give access to Astra Schedule? | You can do a one-time user import and manually maintain and add users | You can do a one-time user import and manually maintain and add users |
What kind of technical set-up is needed? | Phone call with SSO admin & technical support sets up everything | Set-up tunnel or Whitelist Ad Astra Public IP |
Who will assist a user if they have forgotten their username or password? | College’s Technical Support/SSO Administrator | College’s Technical Support/LDAP Administrator |
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