SSO vs LDAP Authentication FAQs

Question Single Sign On LDAP
Can people without college credentials access the activity calendar or scheduling grid in Astra Schedule?? Yes - version 8.9 or higher Yes
Can people without college credentials request events through Astra Schedule? Yes - version 8.9 or higher Yes
Is a user record created for someone who signs into Astra Schedule for the first time? Yes - version 8.9 or higher Yes
Which role is given to someone signing in? SAML 2.0 institutions are able to specify a default role with the help of Software Support. CAS institutions will utilize the ‘Guest’ role or a role that has been manually assigned to the user. Default role in LDAP Configuration or a role mapped to security group in the Active Directory or a role that has been manually assigned to the user
Can a user be automatically given a role such as Student, Faculty, or Staff? No, it will require manual intervention Yes, if the group mapping feature is used
How do I handle external users that I would like to give access to Astra Schedule? You can do a one-time user import and manually maintain and add users You can do a one-time user import and manually maintain and add users
What kind of technical set-up is needed? Phone call with SSO admin & technical support sets up everything Set-up tunnel or Whitelist Ad Astra Public IP
Who will assist a user if they have forgotten their username or password? College’s Technical Support/SSO Administrator College’s Technical Support/LDAP Administrator

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